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Jackery HomePower 3600 Plus Battery Pack

Sale price$2,099.00

Jackery HomePower 3600 Plus Battery Pack
Jackery HomePower 3600 Plus Battery Pack Sale price$2,099.00

Jackery HomePower 3600 Plus Battery Pack

 

Jackery HomePower 3600 Plus Battery Pack

 

Product Description

Product Description

The Jackery Battery Pack 3600 is a dedicated expansion battery designed to work seamlessly with the Jackery HomePower 3600 Plus portable power station. By adding this high-capacity LiFePO₄ battery module, you significantly extend your system’s stored energy for longer runtimes during power outages, off-grid living, or extended outdoor use. Built with long-lasting battery technology and rugged construction, this pack enhances your power station’s flexibility without adding complexity.

Product Features

Product Features

  • High-Capacity Expansion:
    Adds 3,584 Wh of additional storage to your HomePower 3600 Plus system, nearly doubling the base capacity when paired.

  • LiFePO₄ Battery Technology:
    Engineered for safety, stability, and longevity with over 6,000 cycles to 70%+ capacity, translating to more than a decade of reliable use.

  • Compact & Efficient Design:
    Patented CTB (Cell-to-Body) architecture makes the Battery Pack 3600 smaller and lighter than many comparable expansion batteries in its class.

  • Robust Temperature Performance:
    Operates reliably from −20 °C to 45 °C (−4 °F to 113 °F) for all-season use.

  • Dual Handle Portability:
    Designed with integrated handles to make transport and placement easier.

  • Expandable System Ready:
    You can connect up to six Battery Pack 3600 units to a single HomePower 3600 Plus for a massive maximum capacity of ~21.4 kWh.

Installation Information

Installation Information

  • Plug-and-Play Operation:
    Connect directly to your HomePower 3600 Plus via the included expansion cable — no tools or professional setup required.

  • Automatic Recognition:
    Once connected, the HomePower 3600 Plus automatically detects the Battery Pack 3600 and integrates it into the system’s energy management.

  • Solar Charging Support:
    Recharge the battery pack through the HomePower 3600 Plus’s solar input — the battery does not accept solar input directly.

  • Scalable Backup:
    Ideal for increasing backup time during outages, supplementing off-grid systems, or extending runtime in outdoor applications.

📏 Product Dimensions

📏 Product Dimensions

  • Dimensions: 14.8 × 12.5 × 9.0 in (37.5 × 31.7 × 22.9 cm)

  • Weight: ~55.1 lbs (25 kg)

Return, Refunds, & Warranty Policy

Return, Refund & Warranty Policy

My Power Generators


1. Return Policy Overview

  • My Power Generators offers a 30-day return policy, starting from the date the product is delivered.

  • This return policy only applies to products purchased directly through My Power Generators.

  • Customers who purchased products through third-party retailers or marketplaces must follow the return and refund policy of the original seller.

  • Custom-configured or custom-branded products are not eligible for return.

For any questions or assistance, please contact our customer support team at support@mypowergenerators.com and include your order details.


2. How to Initiate a Return

  • To initiate a return, contact Customer Support support@mypowergenerators.com before shipping any items.

  • Please provide:

    • Order number

    • Product serial number

    • Reason for return

    • Photos or videos clearly showing the issue (if applicable)

  • Do not ship any items without an approved return request.

  • Once approved, you will receive a Return Merchandise Authorization (RMA) number.

  • The RMA number must be clearly written on the return shipping label (not on the product box itself).

  • Packages returned without an RMA number will not be accepted.


3. Returns for Refunds

  • Products must be returned in original condition, including all accessories, documentation, and packaging.

  • Items not returned in original condition may be subject to a restocking fee, deducted from the refund.

  • We recommend keeping the original packaging for at least 30 days after delivery.

Shipping Costs for Returns

  • My Power Generators covers return shipping for:

    • Defective products

    • Damaged packages

    • Delayed shipments

  • For all other return reasons, return shipping and handling fees will be deducted from the refund.

Refund Processing

  • Refunds are processed within 10 business days after we receive the returned item.

  • Refunds are issued to the original payment method.

  • Credit card refunds may take an additional 7–10 business days to appear.

  • If you have not received your refund after this period, please:

    1. Check with your bank or credit card provider

    2. Contact our support team if the refund is still not visible


4. Warranty Replacement

  • My Power Generators provides warranty service for defects that occur during the applicable warranty period.

  • Warranty periods vary by product and are listed on each product page.

  • To request warranty service, contact customer support and provide:

    • Order number or proof of purchase

    • Product serial number

    • Photos or videos showing the defect

  • Our team will assist with troubleshooting and determine eligibility for:

    • Repair

    • Replacement

    • Return (if applicable)

Shipping for Warranty Claims

  • Shipping costs are covered for verified defective products.

  • If a product is claimed as defective but is found to be fully functional after inspection, shipping and restocking fees may apply.

Replacement Products

  • Replacement units may be new or refurbished, but will be functionally equivalent to the original product.

  • Repaired or replacement items are shipped to the original delivery address, unless otherwise requested.

  • Repair or replacement processing typically takes up to 5 business days.


5. Out-of-Warranty Repairs

  • Out-of-warranty service options may be available.

  • Please contact My Power Generators Customer Support for repair pricing, availability, or trade-in options.


6. Return & Replacement Shipping Requirements

  • Each return shipping label is valid for one package only and one-time use.

  • Reusing a return label may result in the package being lost or discarded by the carrier.

  • Securely package all items using the original packaging and shipping box.

  • Include all accessories and documentation.

  • Ship the return within 15 days of receiving the RMA.

  • Ensure the correct shipping label is placed on the corresponding package.


7. Limited Warranty

  • My Power Generators warrants that products will be free from defects in workmanship and materials under normal consumer use during the applicable warranty period.

  • This warranty applies only to the original consumer purchaser and is non-transferable.

  • Proof of purchase is required to establish warranty coverage.


8. Warranty Periods

  • 5-Year Warranty – Power Generator Plus Series

  • 3 + 2 Year Warranty – Home Power Series & Pro Series

  • 2 + 1 Year Warranty – Standard Generator & Solar Panel Series

  • 6-Month Warranty – Refurbished products

(Warranty period begins on the original purchase date.)


9. Repair or Replacement Terms

  • Defective products will be repaired or replaced at no cost during the warranty period.

  • If a product cannot be repaired, a replacement of equal or greater value will be provided.

  • A 90-day repair/replacement warranty applies to repaired or replaced units.


10. Warranty Exclusions

The warranty does not apply to products that have been:

  • Misused, abused, modified, or damaged by accident

  • Used outside normal consumer use

  • Repaired by unauthorized service providers

  • Purchased through online auction platforms

Battery warranty does not apply unless:

  • The battery is fully charged within 7 days of purchase

  • The battery is charged at least once every 6 months

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