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Jackery HomePower 3600 Plus + Battery Pack 3600 + 500Wx Solar Panel

Sale price$2,099.00

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Jackery HomePower 3600 Plus + Battery Pack 3600 + 500Wx Solar Panel
Jackery HomePower 3600 Plus + Battery Pack 3600 + 500Wx Solar Panel Sale price$2,099.00
Jackery HomePower 3600 Plus + Battery Pack 3600 + 500Wx Solar Panel
Product Description

The Jackery HomePower 3600 Plus + Battery Pack 3600 + SolarSaga 500W Solar Panel bundle is a powerful, scalable solar generator system designed to deliver reliable, renewable energy for home backup, off-grid living, RV travel, and emergency preparedness. At its core is the HomePower 3600 Plus portable power station, which delivers robust 3,600 W continuous output and 3,584 Wh internal capacity, expandable to 7,200 Wh with the included Battery Pack 3600 for extended runtime. The SolarSaga 500W panel provides efficient solar recharging, making this bundle a complete off-grid power solution with clean energy generation.

Product Features

Product Features

Power & Performance

  • High Output: 3,600 W continuous AC power with up to 7,200 W surge—capable of powering refrigerators, appliances, and essential loads.

  • Expandable Capacity: Combined ~7,200 Wh total storage when the Battery Pack 3600 is connected to HomePower 3600 Plus, enabling longer backup duration.

  • LiFePOβ‚„ Battery: Long-lasting chemistry with ~6,000+ cycles, translating to 10+ years of reliable performance.

Solar Charging

  • Included 500W Solar Panel: The foldable SolarSaga 500X panel delivers fast solar input to recharge your system during daylight hours.

  • Efficient Charge: TopCon bifacial cells capture sunlight from both sides for improved real-world solar energy generation.

Versatility & Connectivity

  • Multiple Output Ports: AC outlets, USB-C PD, USB-A, and vehicle sockets support a wide range of devices and appliances.

  • Portable & Durable: Heavy-duty wheels and handles for transport, rugged construction for all-weather use.

Smart Features

  • Intelligent Battery Management System: Protects against overcharge, short circuit, and thermal issues, ensuring safe operation.

Installation Information

Installation Information

  • Plug-and-Play Setup: No tools or professional installation required—just place the units where needed and connect.

  • Solar Panel Deployment: SolarSaga 500X unfolds easily and connects directly to the power station’s solar inputs for immediate charging.

  • Battery Expansion: Simply connect the Battery Pack 3600 to the HomePower 3600 Plus via the included expansion cable to increase capacity.

  • Best Placement: For maximum solar performance, position the panel in direct sunlight with minimal shading.

πŸ“ Product Dimensions

πŸ“ Product Dimensions

Power Station

  • HomePower 3600 Plus: ~15.2 × 12.2 × 19.3 in / 38.5 × 30.9 × 49.1 cm (L × W × H)

  • Weight: ~77.16 lbs (35 kg)

Battery Pack

  • Battery Pack 3600: ~14.8 × 12.5 × 9.0 in / 37.5 × 31.7 × 22.9 cm (L × W × H)

  • Weight: ~55.1 lbs (25 kg)

Solar Panel

  • SolarSaga 500X (Folded): ~39.21 × 20.71 × 3.82 in / 996 × 526 × 97 mm

  • SolarSaga 500X (Unfolded): ~98.15 × 39.21 × 11.57 in / 2493 × 996 × 294 mm

  • Weight: ~22.05 lbs (10.5 kg)

Return, Refunds, & Warranty Policy

Return, Refund & Warranty Policy

My Power Generators


1. Return Policy Overview

  • My Power Generators offers a 30-day return policy, starting from the date the product is delivered.

  • This return policy only applies to products purchased directly through My Power Generators.

  • Customers who purchased products through third-party retailers or marketplaces must follow the return and refund policy of the original seller.

  • Custom-configured or custom-branded products are not eligible for return.

For any questions or assistance, please contact our customer support team at support@mypowergenerators.com and include your order details.


2. How to Initiate a Return

  • To initiate a return, contact Customer Support support@mypowergenerators.com before shipping any items.

  • Please provide:

    • Order number

    • Product serial number

    • Reason for return

    • Photos or videos clearly showing the issue (if applicable)

  • Do not ship any items without an approved return request.

  • Once approved, you will receive a Return Merchandise Authorization (RMA) number.

  • The RMA number must be clearly written on the return shipping label (not on the product box itself).

  • Packages returned without an RMA number will not be accepted.


3. Returns for Refunds

  • Products must be returned in original condition, including all accessories, documentation, and packaging.

  • Items not returned in original condition may be subject to a restocking fee, deducted from the refund.

  • We recommend keeping the original packaging for at least 30 days after delivery.

Shipping Costs for Returns

  • My Power Generators covers return shipping for:

    • Defective products

    • Damaged packages

    • Delayed shipments

  • For all other return reasons, return shipping and handling fees will be deducted from the refund.

Refund Processing

  • Refunds are processed within 10 business days after we receive the returned item.

  • Refunds are issued to the original payment method.

  • Credit card refunds may take an additional 7–10 business days to appear.

  • If you have not received your refund after this period, please:

    1. Check with your bank or credit card provider

    2. Contact our support team if the refund is still not visible


4. Warranty Replacement

  • My Power Generators provides warranty service for defects that occur during the applicable warranty period.

  • Warranty periods vary by product and are listed on each product page.

  • To request warranty service, contact customer support and provide:

    • Order number or proof of purchase

    • Product serial number

    • Photos or videos showing the defect

  • Our team will assist with troubleshooting and determine eligibility for:

    • Repair

    • Replacement

    • Return (if applicable)

Shipping for Warranty Claims

  • Shipping costs are covered for verified defective products.

  • If a product is claimed as defective but is found to be fully functional after inspection, shipping and restocking fees may apply.

Replacement Products

  • Replacement units may be new or refurbished, but will be functionally equivalent to the original product.

  • Repaired or replacement items are shipped to the original delivery address, unless otherwise requested.

  • Repair or replacement processing typically takes up to 5 business days.


5. Out-of-Warranty Repairs

  • Out-of-warranty service options may be available.

  • Please contact My Power Generators Customer Support for repair pricing, availability, or trade-in options.


6. Return & Replacement Shipping Requirements

  • Each return shipping label is valid for one package only and one-time use.

  • Reusing a return label may result in the package being lost or discarded by the carrier.

  • Securely package all items using the original packaging and shipping box.

  • Include all accessories and documentation.

  • Ship the return within 15 days of receiving the RMA.

  • Ensure the correct shipping label is placed on the corresponding package.


7. Limited Warranty

  • My Power Generators warrants that products will be free from defects in workmanship and materials under normal consumer use during the applicable warranty period.

  • This warranty applies only to the original consumer purchaser and is non-transferable.

  • Proof of purchase is required to establish warranty coverage.


8. Warranty Periods

  • 5-Year Warranty – Power Generator Plus Series

  • 3 + 2 Year Warranty – Home Power Series & Pro Series

  • 2 + 1 Year Warranty – Standard Generator & Solar Panel Series

  • 6-Month Warranty – Refurbished products

(Warranty period begins on the original purchase date.)


9. Repair or Replacement Terms

  • Defective products will be repaired or replaced at no cost during the warranty period.

  • If a product cannot be repaired, a replacement of equal or greater value will be provided.

  • A 90-day repair/replacement warranty applies to repaired or replaced units.


10. Warranty Exclusions

The warranty does not apply to products that have been:

  • Misused, abused, modified, or damaged by accident

  • Used outside normal consumer use

  • Repaired by unauthorized service providers

  • Purchased through online auction platforms

Battery warranty does not apply unless:

  • The battery is fully charged within 7 days of purchase

  • The battery is charged at least once every 6 months

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