Skip to content

Cart

Your cart is empty

Jackery E500 518Wh Portable Power Station

Sale price$319.00

Jackery E500 518Wh Portable Power Station
Jackery E500 518Wh Portable Power Station Sale price$319.00

Jackery E500 518Wh Portable Power Station

Jackery E500 518Wh Portable Power Station

Product Description

Product Description

The Jackery E500 518Wh Portable Power Station is a compact and reliable power solution designed for camping, road trips, outdoor work, and emergency backup. With a lightweight design and simple plug-and-play operation, it provides quiet, emission-free electricity for everyday electronics and small appliances. The E500 is an excellent choice for users who want dependable portable power without the size or complexity of larger power stations.

Product Features

Product Features

  • 518Wh Battery Capacity:
    Ideal for powering laptops, phones, tablets, cameras, lights, small fans, routers, and CPAP machines.

  • Stable AC Output:
    Supports essential electronics and small appliances simultaneously within rated limits.

  • Reliable Lithium Battery Technology:
    Built with high-quality lithium cells designed for consistent performance and long service life.

  • Multiple Output Ports:
    Includes AC outlets, USB-A ports, DC outputs, and a 12V car port for versatile charging options.

  • Flexible Charging Options:
    Recharge via AC wall outlet, compatible solar panels, or 12V vehicle charging.

  • Quiet & Emission-Free Operation:
    Produces no fumes and minimal noise, making it safe for indoor and outdoor use.

  • Built-In Safety System:
    Integrated Battery Management System (BMS) protects against over-current, over-voltage, overheating, and short circuits.

Installation Information

Installation Information

  • No Installation Required:
    Fully plug-and-play — simply power on and connect your devices.

  • Charging Methods:

    • Standard AC wall outlet

    • Jackery SolarSaga solar panels

    • 12V vehicle charging

  • Solar Compatibility:
    Compatible with Jackery SolarSaga panels for clean, renewable off-grid charging.

  • Indoor & Outdoor Use:
    Safe for indoor operation due to silent, emission-free design. Keep dry during outdoor use.

  • Portable Design:
    Integrated carry handle allows easy transport for travel, camping, and emergency preparedness.

📏 Product Dimensions

Product Dimensions

  • Dimensions: ~11.8 × 7.6 × 9.2 in (approx.)

  • Weight: ~13.3 lbs (6 kg)

  • Battery Type: Lithium

  • Capacity: 518Wh

Return, Refunds, & Warranty Policy

Return, Refund & Warranty Policy

My Power Generators


1. Return Policy Overview

  • My Power Generators offers a 30-day return policy, starting from the date the product is delivered.

  • This return policy only applies to products purchased directly through My Power Generators.

  • Customers who purchased products through third-party retailers or marketplaces must follow the return and refund policy of the original seller.

  • Custom-configured or custom-branded products are not eligible for return.

For any questions or assistance, please contact our customer support team at support@mypowergenerators.com and include your order details.


2. How to Initiate a Return

  • To initiate a return, contact Customer Support support@mypowergenerators.com before shipping any items.

  • Please provide:

    • Order number

    • Product serial number

    • Reason for return

    • Photos or videos clearly showing the issue (if applicable)

  • Do not ship any items without an approved return request.

  • Once approved, you will receive a Return Merchandise Authorization (RMA) number.

  • The RMA number must be clearly written on the return shipping label (not on the product box itself).

  • Packages returned without an RMA number will not be accepted.


3. Returns for Refunds

  • Products must be returned in original condition, including all accessories, documentation, and packaging.

  • Items not returned in original condition may be subject to a restocking fee, deducted from the refund.

  • We recommend keeping the original packaging for at least 30 days after delivery.

Shipping Costs for Returns

  • My Power Generators covers return shipping for:

    • Defective products

    • Damaged packages

    • Delayed shipments

  • For all other return reasons, return shipping and handling fees will be deducted from the refund.

Refund Processing

  • Refunds are processed within 10 business days after we receive the returned item.

  • Refunds are issued to the original payment method.

  • Credit card refunds may take an additional 7–10 business days to appear.

  • If you have not received your refund after this period, please:

    1. Check with your bank or credit card provider

    2. Contact our support team if the refund is still not visible


4. Warranty Replacement

  • My Power Generators provides warranty service for defects that occur during the applicable warranty period.

  • Warranty periods vary by product and are listed on each product page.

  • To request warranty service, contact customer support and provide:

    • Order number or proof of purchase

    • Product serial number

    • Photos or videos showing the defect

  • Our team will assist with troubleshooting and determine eligibility for:

    • Repair

    • Replacement

    • Return (if applicable)

Shipping for Warranty Claims

  • Shipping costs are covered for verified defective products.

  • If a product is claimed as defective but is found to be fully functional after inspection, shipping and restocking fees may apply.

Replacement Products

  • Replacement units may be new or refurbished, but will be functionally equivalent to the original product.

  • Repaired or replacement items are shipped to the original delivery address, unless otherwise requested.

  • Repair or replacement processing typically takes up to 5 business days.


5. Out-of-Warranty Repairs

  • Out-of-warranty service options may be available.

  • Please contact My Power Generators Customer Support for repair pricing, availability, or trade-in options.


6. Return & Replacement Shipping Requirements

  • Each return shipping label is valid for one package only and one-time use.

  • Reusing a return label may result in the package being lost or discarded by the carrier.

  • Securely package all items using the original packaging and shipping box.

  • Include all accessories and documentation.

  • Ship the return within 15 days of receiving the RMA.

  • Ensure the correct shipping label is placed on the corresponding package.


7. Limited Warranty

  • My Power Generators warrants that products will be free from defects in workmanship and materials under normal consumer use during the applicable warranty period.

  • This warranty applies only to the original consumer purchaser and is non-transferable.

  • Proof of purchase is required to establish warranty coverage.


8. Warranty Periods

  • 5-Year Warranty – Power Generator Plus Series

  • 3 + 2 Year Warranty – Home Power Series & Pro Series

  • 2 + 1 Year Warranty – Standard Generator & Solar Panel Series

  • 6-Month Warranty – Refurbished products

(Warranty period begins on the original purchase date.)


9. Repair or Replacement Terms

  • Defective products will be repaired or replaced at no cost during the warranty period.

  • If a product cannot be repaired, a replacement of equal or greater value will be provided.

  • A 90-day repair/replacement warranty applies to repaired or replaced units.


10. Warranty Exclusions

The warranty does not apply to products that have been:

  • Misused, abused, modified, or damaged by accident

  • Used outside normal consumer use

  • Repaired by unauthorized service providers

  • Purchased through online auction platforms

Battery warranty does not apply unless:

  • The battery is fully charged within 7 days of purchase

  • The battery is charged at least once every 6 months

Standard tabs