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Jackery E5000Plus+E5000Plus Battery Pack
Jackery E5000Plus+E5000Plus Battery Pack
Jackery E5000Plus+E5000Plus Battery Pack
Jackery E5000Plus+E5000Plus Battery Pack
Jackery E5000Plus+E5000Plus Battery Pack
Jackery E5000Plus+E5000Plus Battery Pack
Jackery

Jackery E5000Plus+E5000Plus Battery Pack

Sale price$5,099.00
Size:
Jackery E5000Plus+E5000Plus Battery Pack
Jackery E5000Plus+E5000Plus Battery Pack Sale price$5,099.00
Product Description

Product Description

The Jackery E5000 Plus + E5000 Plus Battery Pack + Jackery Smart Transfer Switch (STS) bundle is a complete whole-home energy solution built to deliver reliable backup power, extended runtime, and seamless automatic switching when grid power goes out. At its core is the Jackery Explorer 5000 Plus, a high-capacity portable power station with a 5040 Wh LiFePO₄ battery and up to 7,200 W continuous output, capable of powering appliances, tools, medical equipment, and everyday electronics during outages or off-grid use. Adding the compatible E5000 Plus Battery Pack expands usable energy to approximately 10 kWh, and the included Jackery Smart Transfer Switch enables automatic, fast switchover to backup power for selected home circuits when mains power fails. This bundle is designed for homeowners seeking dependable, quiet, emission-free backup power with renewables and future expandability.

Product Features

Product Features

This all-in-one bundle combines a high-capacity battery system with intelligent backup switching:

  • Massive Expandable Capacity: The E5000 Plus provides a base capacity of ~5 kWh, and when paired with the E5000 Plus Battery Pack, total stored energy increases to ~10 kWh — enough to support essentials like refrigerators, freezers, medical devices, well pumps, HVAC systems, Wi-Fi, lighting, and more during extended outages.

  • High Power Output: With a powerful 7200 W continuous/14,400 W surge capacity, the E5000 Plus can run high-draw appliances and support both 120 V and 240 V loads.

  • LiFePO₄ Long-Life Battery: Built with Lithium Iron Phosphate chemistry for strong thermal stability, high cycle life, and a lifespan designed to last many years.

  • Seamless Backup with Smart Transfer Switch: The included STS ensures automatic switching to backup power in as little as ~20 ms during grid loss, keeping essential circuits powered without manual intervention.

  • Flexible Recharge Options: Recharge the E5000 Plus via solar panels, AC grid power, or the STS with hybrid charging support — solar can extend runtime indefinitely in ideal conditions.

  • Smart App Monitoring: Full remote monitoring and control through the Jackery mobile app, including UPS mode settings and battery status.

  • Quiet & Emission-Free: Operates silently with zero emissions, making it safe for indoor installation and ideal for homes, cabins, RV living, and emergency backup.

  • Expandable Ecosystem: Additional E5000 Plus units and battery packs can be added over time for even larger storage systems where supported.

Installation Information

Installation Information

Setting up the E5000 Plus bundle is straightforward for experienced DIYers or certified electricians. The Smart Transfer Switch integrates the power station with your home’s breaker panel so chosen circuits automatically transition to backup power during outages. The STS supports Backup UPS Mode, reducing switchover time to about 20 ms when paired with the E5000 Plus.

For optimal solar charging, connect compatible panels to the E5000 Plus’s solar input and position them in direct sunlight with minimal shade. Keep the power station in a dry, ventilated indoor area for safety and longevity, and consult the STS installation guide or a certified electrician if integrating with home wiring.

📏 Product Dimensions

📏 Product Dimensions

Power Station – E5000 Plus

  • Dimensions: ~16.5 × 15.5 × 25 in (41.8 × 39.5 × 63.5 cm)

  • Weight: ~134.5 lbs (61 kg)

  • Battery Chemistry: LiFePO₄ (5000 Wh)

Battery Pack – E5000 Plus Battery Pack

  • Matches form factor for seamless stacking and expands capacity to ~10 kWh.

Smart Transfer Switch (STS)

  • Roughly panel-mount size; designed to integrate with a standard breaker panel (exact dimensions vary by model and installation method).

Product Description

Product Description

The Jackery E5000 Plus + E5000 Plus Battery Pack + Jackery Smart Transfer Switch (STS) bundle is a complete whole-home energy solution built to deliver reliable backup power, extended runtime, and seamless automatic switching when grid power goes out. At its core is the Jackery Explorer 5000 Plus, a high-capacity portable power station with a 5040 Wh LiFePO₄ battery and up to 7,200 W continuous output, capable of powering appliances, tools, medical equipment, and everyday electronics during outages or off-grid use. Adding the compatible E5000 Plus Battery Pack expands usable energy to approximately 10 kWh, and the included Jackery Smart Transfer Switch enables automatic, fast switchover to backup power for selected home circuits when mains power fails. This bundle is designed for homeowners seeking dependable, quiet, emission-free backup power with renewables and future expandability.

Product Features

Product Features

This all-in-one bundle combines a high-capacity battery system with intelligent backup switching:

  • Massive Expandable Capacity: The E5000 Plus provides a base capacity of ~5 kWh, and when paired with the E5000 Plus Battery Pack, total stored energy increases to ~10 kWh — enough to support essentials like refrigerators, freezers, medical devices, well pumps, HVAC systems, Wi-Fi, lighting, and more during extended outages.

  • High Power Output: With a powerful 7200 W continuous/14,400 W surge capacity, the E5000 Plus can run high-draw appliances and support both 120 V and 240 V loads.

  • LiFePO₄ Long-Life Battery: Built with Lithium Iron Phosphate chemistry for strong thermal stability, high cycle life, and a lifespan designed to last many years.

  • Seamless Backup with Smart Transfer Switch: The included STS ensures automatic switching to backup power in as little as ~20 ms during grid loss, keeping essential circuits powered without manual intervention.

  • Flexible Recharge Options: Recharge the E5000 Plus via solar panels, AC grid power, or the STS with hybrid charging support — solar can extend runtime indefinitely in ideal conditions.

  • Smart App Monitoring: Full remote monitoring and control through the Jackery mobile app, including UPS mode settings and battery status.

  • Quiet & Emission-Free: Operates silently with zero emissions, making it safe for indoor installation and ideal for homes, cabins, RV living, and emergency backup.

  • Expandable Ecosystem: Additional E5000 Plus units and battery packs can be added over time for even larger storage systems where supported.

Installation Information

Installation Information

Setting up the E5000 Plus bundle is straightforward for experienced DIYers or certified electricians. The Smart Transfer Switch integrates the power station with your home’s breaker panel so chosen circuits automatically transition to backup power during outages. The STS supports Backup UPS Mode, reducing switchover time to about 20 ms when paired with the E5000 Plus.

For optimal solar charging, connect compatible panels to the E5000 Plus’s solar input and position them in direct sunlight with minimal shade. Keep the power station in a dry, ventilated indoor area for safety and longevity, and consult the STS installation guide or a certified electrician if integrating with home wiring.

📏 Product Dimensions

📏 Product Dimensions

Power Station – E5000 Plus

  • Dimensions: ~16.5 × 15.5 × 25 in (41.8 × 39.5 × 63.5 cm)

  • Weight: ~134.5 lbs (61 kg)

  • Battery Chemistry: LiFePO₄ (5000 Wh)

Battery Pack – E5000 Plus Battery Pack

  • Matches form factor for seamless stacking and expands capacity to ~10 kWh.

Smart Transfer Switch (STS)

  • Roughly panel-mount size; designed to integrate with a standard breaker panel (exact dimensions vary by model and installation method).

Return, Refunds, & Warranty Policy

Return, Refund & Warranty Policy

My Power Generators

1. Return Policy Overview

  • My Power Generators offers a 30-day return policy, starting from the date the product is delivered.

  • This return policy only applies to products purchased directly through My Power Generators.

  • Customers who purchased products through third-party retailers or marketplaces must follow the return and refund policy of the original seller.

  • Custom-configured or custom-branded products are not eligible for return.

For any questions or assistance, please contact our customer support team at support@mypowergenerators.com and include your order details.

2. How to Initiate a Return

  • To initiate a return, contact Customer Support support@mypowergenerators.com before shipping any items.

  • Please provide:

    • Order number

    • Product serial number

    • Reason for return

    • Photos or videos clearly showing the issue (if applicable)

  • Do not ship any items without an approved return request.

  • Once approved, you will receive a Return Merchandise Authorization (RMA) number.

  • The RMA number must be clearly written on the return shipping label (not on the product box itself).

  • Packages returned without an RMA number will not be accepted.

3. Returns for Refunds

  • Products must be returned in original condition, including all accessories, documentation, and packaging.

  • Items not returned in original condition may be subject to a restocking fee, deducted from the refund.

  • We recommend keeping the original packaging for at least 30 days after delivery.

Shipping Costs for Returns

  • My Power Generators covers return shipping for:

    • Defective products

    • Damaged packages

    • Delayed shipments

  • For all other return reasons, return shipping and handling fees will be deducted from the refund.

Refund Processing

  • Refunds are processed within 10 business days after we receive the returned item.

  • Refunds are issued to the original payment method.

  • Credit card refunds may take an additional 7–10 business days to appear.

  • If you have not received your refund after this period, please:

    1. Check with your bank or credit card provider

    2. Contact our support team if the refund is still not visible

4. Warranty Replacement

  • My Power Generators provides warranty service for defects that occur during the applicable warranty period.

  • Warranty periods vary by product and are listed on each product page.

  • To request warranty service, contact customer support and provide:

    • Order number or proof of purchase

    • Product serial number

    • Photos or videos showing the defect

  • Our team will assist with troubleshooting and determine eligibility for:

    • Repair

    • Replacement

    • Return (if applicable)

Shipping for Warranty Claims

  • Shipping costs are covered for verified defective products.

  • If a product is claimed as defective but is found to be fully functional after inspection, shipping and restocking fees may apply.

Replacement Products

  • Replacement units may be new or refurbished, but will be functionally equivalent to the original product.

  • Repaired or replacement items are shipped to the original delivery address, unless otherwise requested.

  • Repair or replacement processing typically takes up to 5 business days.

5. Out-of-Warranty Repairs

  • Out-of-warranty service options may be available.

  • Please contact My Power Generators Customer Support for repair pricing, availability, or trade-in options.

6. Return & Replacement Shipping Requirements

  • Each return shipping label is valid for one package only and one-time use.

  • Reusing a return label may result in the package being lost or discarded by the carrier.

  • Securely package all items using the original packaging and shipping box.

  • Include all accessories and documentation.

  • Ship the return within 15 days of receiving the RMA.

  • Ensure the correct shipping label is placed on the corresponding package.

7. Limited Warranty

  • My Power Generators warrants that products will be free from defects in workmanship and materials under normal consumer use during the applicable warranty period.

  • This warranty applies only to the original consumer purchaser and is non-transferable.

  • Proof of purchase is required to establish warranty coverage.

8. Warranty Periods

  • 5-Year Warranty – Power Generator Plus Series

  • 3 + 2 Year Warranty – Home Power Series & Pro Series

  • 2 + 1 Year Warranty – Standard Generator & Solar Panel Series

  • 6-Month Warranty – Refurbished products

(Warranty period begins on the original purchase date.)

9. Repair or Replacement Terms

  • Defective products will be repaired or replaced at no cost during the warranty period.

  • If a product cannot be repaired, a replacement of equal or greater value will be provided.

  • A 90-day repair/replacement warranty applies to repaired or replaced units.

10. Warranty Exclusions

The warranty does not apply to products that have been:

  • Misused, abused, modified, or damaged by accident

  • Used outside normal consumer use

  • Repaired by unauthorized service providers

  • Purchased through online auction platforms

Battery warranty does not apply unless:

  • The battery is fully charged within 7 days of purchase

  • The battery is charged at least once every 6 months

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