Jackery Explorer 5000 Plus Portable Power Station
Sale price$2,999.00
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Jackery Explorer 5000 Plus Portable Power Station
Sale price$2,999.00
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The Jackery Explorer 5000 Plus Portable Power Station is a next-generation whole-home backup solution designed to deliver reliable, long-lasting power when you need it most. With expandable capacity from 5kWh up to 60kWh and powerful output options reaching 14.4kW, it can sustain essential home systems for up to two weeks.
Built with advanced LiFePO₄ battery technology, ultra-fast charging, and intelligent power management, the Explorer 5000 Plus is ideal for home backup, off-grid living, RVs, EV charging, and emergency preparedness. Its compact, quiet design makes it a powerful yet user-friendly alternative to traditional fuel generators—without the noise, fumes, or maintenance.
Massive Expandable Capacity: 5–60kWh modular expansion supports extended power needs for homes, cabins, and job sites
High Power Output: 7.2kW standard output, expandable up to 14.4kW for heavy-duty appliances
120V / 240V Dual Voltage: Powers high-load devices including dryers, water pumps, ovens, HVAC systems, RVs, and EVs
Ultra-Fast Charging: Fully recharges in as little as 1.7 hours
Multiple Charging Options:
AC charging
High-voltage solar (up to 4000W, 135–450V)
Low-voltage solar (up to 1200W, <60V)
0 ms UPS Switchover: Instant backup power with no interruption to critical devices
Long-Life LiFePO₄ Battery: Designed for 10+ years of use
Warranty Coverage: 5-year standard warranty, with an optional 2-year extension
ChargeShield™ 2.0: Advanced safety system for optimized charging and battery protection
Smart App Control: Monitor power usage remotely and schedule charge/discharge cycles
Quiet & Portable Design: Only 30 dB noise level, with built-in wheels and pull handle
High-Efficiency Solar Integration: Compatible with Jackery 500X solar panels offering 25% higher conversion efficiency
Plug-and-Play Setup: No permanent installation required—ready to use out of the box
Flexible Power Integration: Supports direct appliance connection or home backup configurations
Indoor & Outdoor Friendly: Quiet operation and zero emissions make it safe for indoor use
Expandable System Design: Easily scale capacity and output as your power needs grow
Smart Monitoring: Setup and manage system performance through the Jackery mobile app
16.5 × 15.5 × 25 inches (Length × Width × Height)
Approx. 41.8 × 39.5 × 63.5 cm (Metric)
Weight: about 134.5 lbs (61 kg) — heavy enough that two people are recommended for lifting or moving it without wheels
My Power Generators
My Power Generators offers a 30-day return policy, starting from the date the product is delivered.
This return policy only applies to products purchased directly through My Power Generators.
Customers who purchased products through third-party retailers or marketplaces must follow the return and refund policy of the original seller.
Custom-configured or custom-branded products are not eligible for return.
For any questions or assistance, please contact our customer support team at support@mypowergenerators.com and include your order details.
To initiate a return, contact Customer Support support@mypowergenerators.com before shipping any items.
Please provide:
Order number
Product serial number
Reason for return
Photos or videos clearly showing the issue (if applicable)
Do not ship any items without an approved return request.
Once approved, you will receive a Return Merchandise Authorization (RMA) number.
The RMA number must be clearly written on the return shipping label (not on the product box itself).
Packages returned without an RMA number will not be accepted.
Products must be returned in original condition, including all accessories, documentation, and packaging.
Items not returned in original condition may be subject to a restocking fee, deducted from the refund.
We recommend keeping the original packaging for at least 30 days after delivery.
My Power Generators covers return shipping for:
Defective products
Damaged packages
Delayed shipments
For all other return reasons, return shipping and handling fees will be deducted from the refund.
Refunds are processed within 10 business days after we receive the returned item.
Refunds are issued to the original payment method.
Credit card refunds may take an additional 7–10 business days to appear.
If you have not received your refund after this period, please:
Check with your bank or credit card provider
Contact our support team if the refund is still not visible
My Power Generators provides warranty service for defects that occur during the applicable warranty period.
Warranty periods vary by product and are listed on each product page.
To request warranty service, contact customer support and provide:
Order number or proof of purchase
Product serial number
Photos or videos showing the defect
Our team will assist with troubleshooting and determine eligibility for:
Repair
Replacement
Return (if applicable)
Shipping costs are covered for verified defective products.
If a product is claimed as defective but is found to be fully functional after inspection, shipping and restocking fees may apply.
Replacement units may be new or refurbished, but will be functionally equivalent to the original product.
Repaired or replacement items are shipped to the original delivery address, unless otherwise requested.
Repair or replacement processing typically takes up to 5 business days.
Out-of-warranty service options may be available.
Please contact My Power Generators Customer Support for repair pricing, availability, or trade-in options.
Each return shipping label is valid for one package only and one-time use.
Reusing a return label may result in the package being lost or discarded by the carrier.
Securely package all items using the original packaging and shipping box.
Include all accessories and documentation.
Ship the return within 15 days of receiving the RMA.
Ensure the correct shipping label is placed on the corresponding package.
My Power Generators warrants that products will be free from defects in workmanship and materials under normal consumer use during the applicable warranty period.
This warranty applies only to the original consumer purchaser and is non-transferable.
Proof of purchase is required to establish warranty coverage.
5-Year Warranty – Power Generator Plus Series
3 + 2 Year Warranty – Home Power Series & Pro Series
2 + 1 Year Warranty – Standard Generator & Solar Panel Series
6-Month Warranty – Refurbished products
(Warranty period begins on the original purchase date.)
Defective products will be repaired or replaced at no cost during the warranty period.
If a product cannot be repaired, a replacement of equal or greater value will be provided.
A 90-day repair/replacement warranty applies to repaired or replaced units.
The warranty does not apply to products that have been:
Misused, abused, modified, or damaged by accident
Used outside normal consumer use
Repaired by unauthorized service providers
Purchased through online auction platforms
Battery warranty does not apply unless:
The battery is fully charged within 7 days of purchase
The battery is charged at least once every 6 months
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